Last updated: March 31, 2025

Agency shall create original written content for Client, which may include:

  • Blog articles and posts
  • Website copy
  • Google Business Profile (GBP) content
  • Email and SMS copy
  • Social media posts
  • Video scripts
  • Ghostwritten lead magnets and ebooks
  • Ghostwritten fiction and non-fiction books

Excluded Services: This Agreement does not include:

  • Advertising copy
  • Sales pages or funnels
  • Advertorials
  • Case studies

This Agreement is limited to the writing, editing, and proofreading of written content. Strategic consulting, brand audits, or campaign planning are not included unless explicitly added in writing and may be billed separately.

Use of Artificial Intelligence and Client Acknowledgments

Client acknowledges that some content may be partially or wholly generated using AI technology. Agency will disclose the use of AI in such cases. Client further acknowledges and agrees:

  • Agency is not liable for any outcome, result, or loss following the publication or distribution of content.
  • While all content is fact-checked to the best of Agency’s ability, the process is not infallible. Agency will correct factual errors, if notified, but bears no liability for damages resulting from errors.
  • If Client wishes to pre-approve AI-generated content, they must notify Agency in writing before services begin or during the engagement. In the absence of such request, Client waives the right to prior review and accepts all published content as-is.

Editing, Proofreading, and Revisions

All content shall be subject to:

  • One (1) round of editing
  • Two (2) rounds of proofreading
  • Two (2) rounds of revisions for long-form content (including lead magnets, ebooks, and books)

Revisions are defined as minor edits, including word choice, sentence flow, grammar, or small factual corrections. Requests that alter structure, voice, audience, or overall direction shall constitute new work and be subject to additional fees.

Revisions beyond the included rounds will incur additional fees at Agency’s standard hourly or project-based rate, to be quoted and approved in writing.

Client Responsibilities

Client agrees to:

  • Provide necessary input, source material, and feedback in a timely manner
  • Review and approve drafts within agreed timeframes
  • Clearly communicate expectations and brand guidelines

Delays in client response or failure to provide necessary information may affect delivery timelines.

If Client causes a delay exceeding 30 calendar days, the project will be considered inactive. A reactivation fee or updated quote may apply before resumption.

Project Timelines

Due to the variable nature of content types, delivery timelines shall be determined at the time each individual task is scoped. Agency will provide a written estimate of delivery time for each task based on its complexity and scope.

Client acknowledges that timely delivery is contingent upon their prompt provision of necessary inputs, feedback, and approvals.

If Client does not respond with revision requests or written disapproval within five (5) business days of delivery, the content will be deemed approved and accepted.

Intellectual Property

Upon full payment, Client shall own the final deliverables. Agency retains ownership of internal tools, templates, and methods used to produce such work.

“Final deliverables” refers exclusively to the polished, client-approved versions of content submitted after all included revisions are complete and full payment has been made.

To the extent permissible by law, all deliverables shall be considered “works made for hire” as defined by U.S. copyright law. If such designation is unavailable, Agency assigns all rights to Client upon full payment.

In the event of termination before project completion, Client shall not use, distribute, or publish any partial or draft materials without express written permission and payment of a mutually agreed-upon fee.

Client shall hold full authorship credit for all ghostwritten content upon full payment. Agency shall not be entitled to authorship or public attribution unless otherwise agreed in writing. Until full payment is received, all rights remain with Agency.

Unless Client requests otherwise in writing, Agency may showcase completed work (with attribution removed if ghostwritten) as part of its portfolio or marketing materials.

Disclaimers & Limitations

Agency makes no guarantee as to the performance, conversion, or reception of any content once published.

Agency shall not be liable for any indirect, incidental, or consequential damages. Total liability under this Agreement shall not exceed the amount paid by Client for the specific content at issue.

Agency does not provide legal, medical, or financial advice. Content must not be relied upon as such. Client is solely responsible for ensuring compliance with relevant laws and industry regulations.

Interpretation Clause

In the event of ambiguity or dispute, the Service Provider’s interpretation of task scope, execution readiness, and platform relevance shall prevail.

Policy Updates

Klectic Media LLC reserves the right to update, modify, or amend these policies at any time to reflect changes in our services, legal obligations, or industry standards.

When updates are made, the revised policy will be posted on Klectic Media’s official website, and the “Last Updated” date at the top of the document will be updated accordingly.

Clients will be notified of any material changes via email using the contact information on file. Continued use of our services after the effective date of an updated policy constitutes acceptance of the revised terms.

Acknowledgment & Agreement

By checking any box referring back to these terms of service, you confirm that you have read, understand, and agree to these terms. You also acknowledge that the agents providing these services to you are not employees, contractors, or representatives of your business.