Last updated: March 31, 2025

The tasks covered under this service are limited to those expressly listed below. Additional services may be offered under a separate written agreement.

Reports:

  • Project Status Reports
  • Keyword Research Reports
  • Analytics Recommendation Reports
  • Competitive Analysis Reports
  • Content Development Recommendation Reports
  • Review Generation Recommendation Reports
  • Online Business Strategy & Opportunity Reports
  • Internet Reputation Reports

Content Development:

  • Content Creation/Copywriting
  • Third-Party Copy Review
  • Google Business Profile Blog Authoring
  • Tools/Interactive Content Development

Popularity Building:

  • Five-Star Review Request Campaigns
  • Review Acquisition Consultation
  • Review Acquisition Toolset Access

General Consultation:

  • Project Management Functions
  • Third-Party Meetings
  • Project Meetings
  • GBP Optimization Training & Workshops
  • GBP Best Practices
  • GBP Theories and Expertise
  • Consultations via phone, in-person, or virtual meetings

Service Limitations: Services under this agreement include up to five (5) hours per month unless otherwise specified in writing. Deliverables are scheduled based on mutual agreement and availability.

Turnaround Times: Agency shall use reasonable efforts to deliver standard reports and services within 5–10 business days of request, unless otherwise agreed in writing.

Disclaimer: Agency makes no guarantee regarding specific performance outcomes, including but not limited to search rankings, traffic volume, or lead generation.

Client Responsibilities

Client agrees to:

  • Provide timely access to their Google account or grant appropriate management permissions
  • Submit accurate business information, including NAP (Name, Address, Phone), service list, and operational details
  • Provide high-resolution images and/or videos for upload
  • Respond promptly to requests for clarification or additional inputs during the setup process

Agency is not responsible for delays caused by incomplete or inaccurate information from Client.

Disclaimers & Limitations

Agency makes no guarantees regarding search rankings, traffic, or business outcomes resulting from this setup.

Agency shall not be liable for any indirect, incidental, or consequential damages. In no event shall Agency’s liability exceed the amount paid by Client under this Agreement.

Interpretation Clause

In the event of ambiguity or dispute, the Service Provider’s interpretation of task scope, execution readiness, and platform relevance shall prevail.

Policy Updates

Klectic Media LLC reserves the right to update, modify, or amend these policies at any time to reflect changes in our services, legal obligations, or industry standards.

When updates are made, the revised policy will be posted on Klectic Media’s official website, and the “Last Updated” date at the top of the document will be updated accordingly.

Clients will be notified of any material changes via email using the contact information on file. Continued use of our services after the effective date of an updated policy constitutes acceptance of the revised terms.

Acknowledgment & Agreement

By checking any box referring back to these terms of service, you confirm that you have read, understand, and agree to these terms. You also acknowledge that the agents providing these services to you are not employees, contractors, or representatives of your business.